Web 2.0 Expo, day one
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Just back from the first full day of the Web 2.0 Expo. (It's still rolling; I have a couple of colleagues awaiting the Expo Floor Crawl in an hour or so.) My early report is that it's really very good--no disappointments, no real surprises, just lots of meaty, thought-provoking content.
I particularly enjoyed Lane Becker's presentation on customer service as the new marketing, much of which matches my own thinking. And Avinash Kaushik's afternoon session, Web Analytics 2.0: Rethinking Decision Making in a "2.0" World, was a standout: his smart, funny presentation was delivered to the most crowded room of the day. The expo floor (and the box lunch--thanks, Sean) were as expected, with a vibrancy that was appreciated amid a gloomy week in the New York business world.
I'll be back at the conference Thursday and Friday, and over the next week or two I hope to publish followup posts on each topic I explore during the expo. Stay tuned.
I particularly enjoyed Lane Becker's presentation on customer service as the new marketing, much of which matches my own thinking. And Avinash Kaushik's afternoon session, Web Analytics 2.0: Rethinking Decision Making in a "2.0" World, was a standout: his smart, funny presentation was delivered to the most crowded room of the day. The expo floor (and the box lunch--thanks, Sean) were as expected, with a vibrancy that was appreciated amid a gloomy week in the New York business world.
I'll be back at the conference Thursday and Friday, and over the next week or two I hope to publish followup posts on each topic I explore during the expo. Stay tuned.
Labels: conferences, web 2.0
