Comments on: Duane Reade, testing customer loyalty

By: Saul

Saul — Thu, 10 Mar 2011 01:18:00 +0000

Duane Reade reward is a Big Rip Off and thoses of you who have shopped there know that you have to spend so much more then before. Their rewards programs |(points) are unreal. the sales in these stores are too high just compare them to other store such as CVS, Rite Aid and even Pathmark….Well is Walgreen making suckers out of DR’s customers. Employees stated they are force to push these ridiculous Prices. I must say the stores downtown are easy picking for fast hands. Especially at night…. Don’t fool yourself there is something better than DR….

By: Richard of New York

Richard of New York — Wed, 29 Dec 2010 00:51:08 +0000

So, for those that have not done the math, they have changed a 5% discount into a 2% discount. No wonder it is flexible. It is so much thinner.

By: Jen

Jen — Wed, 09 Jun 2010 14:18:59 +0000

Yeah, I was just looking at my last receipt and it says I have 290 points. I was wondering how much I needed to get the reward. I figured it was probably 500. They market it like you are getting double points but it doesn’t matter if the reward is for 2 1/2 times the old reward amount. They suck. Personally, I think DR is too expensive anyway. I can buy some stuff from Fresh Direct for cheaper!

By: BigBalls

BigBalls — Tue, 08 Jun 2010 20:04:07 +0000

They just opened a new DR at my job’s building here in NYC so I’ll be buying a samich once in a while, other than that DR can suck my BALLS.
Lick em’ too!

By: Anonymous

Anonymous — Sun, 16 May 2010 23:22:12 +0000

Why does anyone still go to Duane Reade? Everything I need is about 20 percent higher priced that if I got to Target or, better yet, just order everything on line. Drugstore dot com and similar sites are great – you get exactly what you want, a cheaper price, free shipping and you can comparison shop to make sure you get the best price. I also can find a coupon for almost any site I visit. All of these street pharmacies like Duane Reade and CVS just accommodate our impulse shopping, since most of the items we buy from them are definitely not necessities. But most importantly, it’s a great way to give the finger to Duane Reade for trying to screw us over with fake rewards programs. Who needs em?

By: Anonymous

Anonymous — Sun, 28 Mar 2010 11:49:02 +0000

“Anonymous | January 18, 2010 4:21 PM | Reply
I like the new program. MUCH easier no paper and lots more ways to earn points”
Why do I have the feeling that this comment was posted by a Duane Reade employee?
Easier? Slightly, but certainly not “MUCH”
“Lots more ways…” Lots? No. Two additional ways. One that requires you to hold off on redeeming your reward and one that only works if you buy specific products that most customers won’t be able to regularly take advantage of.
If you’re going to shill for a company, make it a little less obvious.

By: Anonymous

Anonymous — Thu, 25 Mar 2010 18:00:27 +0000

to the duane reade apologists on this thread:
the issue is not just the 5% refund being downgraded to a 2% refund.
it’s that duane reade insults our intelligence by telling us this is a new and better plan, when clearly its only purpose is to increase their profit margins!
i agree that the campaign to switch people over was deceptive and one-sided. i had my old card taken away (with unused points on it) and a new one given to me with a piece of paper to sign. not much of a choice if you ask me. all the promotional materials i’ve seen talk about how the new system is “paperless” but none mention the dollars and cents. naturally.

By: Anonymous

Anonymous — Sun, 14 Mar 2010 17:48:17 +0000

Duane reade suckkkkkkkksss

By: Anonymous

Anonymous — Fri, 05 Mar 2010 22:28:13 +0000

I’m done with Duane Reade as well, having had the same experience of several commenters here–my card was swapped out with no comment, and I was left wondering this week why I had passed 100 points with no reward. I’ll be going out of my way for CVS from now on.

By: Skottey Forden

Skottey Forden — Wed, 17 Feb 2010 21:55:15 +0000

Walgreens will be purchasing Duane Reade to the tune of $1.075 billion. http://is.gd/8CD6X The transition will take some time, I'm sure.